Commitment Shortfall

  • Client built up a cumulative shortfall in excess of $400k
  • Client’s network had significantly more capacity than needed due to original network being over-engineered and experiencing some business downturn
  • Renegotiated contract which provided client significant benefits
  • Reset commit to reasonable level and carrier agreed to forgive shortfall
  • Terminated unnecessary services and unused capacity
  • Obtained price reductions for remaining services